Mobile Marketing To The Captive Customer

Mobile Marketing To The Captive Customer

You’d think that In-App marketing would attract more attention from mobile marketers. I mean, it really does tick all the boxes. You have a captive customer that you know a lot about based on plenty of hard facts and statistics collected during one or several browsing sessions and you have the ability to deliver them the marketing holy grail of instant gratification with very little action required on their part.   Unfortunately, as with many campaigns out there in the world of traditional marketing and advertising, the lion’s share of budgets continues to be devoted to winning new customers. There is very little attention given to up-selling existing customers and one can only surmise that loyalty-based tactical campaigns don’t deliver as many accolades as a powerful piece of brand-building television work.   Let’s take a step back and outline exactly what we mean by in-app purchases. With in-app marketing, brands can create personalised messages that focus on the specific and unique needs of customers at the best time of contact. Essentially, in-app marketing delivers personalised product or service-related content and messaging directly to a consumer’s device within a particular mobile marketing application that the consumer is currently interacting with. Marketers can leverage the vast amounts of insight already collected on the customer to deliver targeted offers and then closely monitor customer interactions to gain insights and feedback for future communication.   In conclusion, the power of this form of mobile marketing lies in the ability to offer the right product, at the right time, to the right consumer and all of this is based on the best predictor of...
One Stat Mobile Marketers Need To Know

One Stat Mobile Marketers Need To Know

Marketing in general, and mobile marketing in particular, runs on statistics. The fact that firms like InTarget can accurately measure such indices are clickthrough rates, average cost per user and others means that numbers feature prominently in mobile campaigns. Many of us here at InTarget can quote the usual mobile marketing-related numbers with ease. For example, over 90 percent of adults keep their smartphones within reach and almost half of millennials check their phones within five minutes of waking. Stats like these have become such accepted wisdom that they’re often quoted and never credited. A brand new statistic that caught my eye this past week is from Opera Mediaworks’ new report. Looking at data from the top 100 apps that use Opera’s mobile ad platform to monetise their traffic, it’s clear that mobile users are spending about 30 minutes each in popular apps. That’s really significant and especially good news for mobile marketers as this research seems to indicate that brands have got as long as half an hour to make an impression. Other highlights from the research includes the fact that Games is the top category for ad impressions and also have long average session times. Ads also convert at a higher rate on Games apps than any other category. Music, Video & Media is no. 1 for engagement (as measured by clickthrough rate), followed by Travel and Lifestyle. finally, although the volume of impressions on mobile apps versus the mobile web are comparable, apps generate more than twice the engagement and 13.5X times the revenue. Food for thought indeed and definitely stats to be bourn in mind...
South Africa’s Mobile Market Booked For A Check-up

South Africa’s Mobile Market Booked For A Check-up

News this week is that the Mobile Marketing Association (MMA) is, for the first time ever, attempting to ascertain the state of mobile marketing in South Africa and the rest of the EMEA region. Assisted by the MMA’s South African Local Council, the survey results will serve as a snapshot of the market right now, as well as help assess future growth prospects. For an industry that continues to hammer home the importance of a plan, or blueprint, before you embark on anything, it’s great news that the MMA’s SA Local Council is staying true to the fundamentals of mobile marketing. The South African market is a key mobile player – especially if one looks at volume metrics – and certainly deserves to be analysed, and recognised. After all, we practically invented prepaid mobile, refined mobile money, and developed such landmark products as Please Call Me that have found great acceptance North of the Limpopo. Our leading mobile network operators and top mobile marketing firms like InTarget have all expanded well beyond South Africa. Yes, it’s time indeed that our market was surveyed. Only time will tell what the results of the MMA’s survey will reveal. However, as one of the founders of mobile marketing in this country, InTarget can make some pretty informed guesses. We believe the survey results will show that mobile is trusted by more South African consumers than any other marketing medium. This is due to the highly personalised nature of mobile campaigns that speak directly to individual consumers and do not employ a ‘one size fits all’ approach. It will furthermore be shown that...
Mobile Is The Sme’s Best Friend

Mobile Is The Sme’s Best Friend

Most of us still tend to think of mobile marketing as the territory of large corporations. When we read that Coca-Cola is the mobile marketer of the year and hear of top executives like Eric Schmidt saying that mobile marketing is outstripping all of Google’s predictions, you tend to believe that mobile marketing is the preserve of the very biggest. That perception is reinforced because mobile marketing strategies can sound very confusing when brand managers start throwing around acronyms from CPC (cost per click) to USSD (unstructured supplementary data). The perception that mobile is blue chip domain is simply wrong. While InTarget has indeed crafted effective mobile campaigns for some of the African continent’s best-known insurance, banking and automotive brands, we’ve also worked with start-ups who needed a bespoke and humble beachhead into the world of mobile marketing. This brings us to the topic of today’s blog and that’s some good, old-fashioned practical advice for SME’s wanting to try out mobile marketing for the first time. Firstly, it’s always a good idea to come for a chat at a mobile marketing specialist like InTarget, but there are some mobile tactics the start-up on a shoestring budget can try out initially on their own. Possibly the best mobile marketing tactic for the SME is simply capturing cellphone numbers of potential customers. This, of course, has to be done in a responsible way so as not to eventually amount to spamming mobile users. We’ve seen examples of database-building that are as simple as a gym offering local residents the chance to win a free membership by texting a keyword to either...
Numbers Make The Mobile Marketing World Turn

Numbers Make The Mobile Marketing World Turn

The discipline of mobile marketing is littered with all manner of impressive statistics. From numbers that say the average mobile user never has their cellphone more than a few metres away from them, to metrics that prove mobile is the most pervasive of all the marketing mediums, numbers make the world of mobile marketing turn. This is probably due in large part to the fact that mobile marketing firms like InTarget are able to provide clients with such rich reporting on mobile campaigns that reliable numbers are never more than mere clicks away. With all this focus on stats, it’s easy to forget the flip-side of quantitative analysis. Words, of course, are quantitative descriptors of the effectiveness of mobile marketing. People who count (forgive the pun) are using some pretty impressive words to describe what mobile can achieve for brands in 2016. Let’s see what they’ve been saying this year… It’s probably apt to start with a “words” quote that speaks to the importance of numbers in mobile marketing. According to one Paul Rouke: “Data scientist will become one of the hottest and in-demand roles – although the vast majority of people relabelling themselves as one will be years away from having the experience and knowledge to warrant such a title.” According to marketing consultant, Andy Betts: “Producing content for content’s sake is a 2015 tactic that will become more redundant in 2016. Last year’s comfort metrics, such as shares and likes, will be re-placed in 2016 with more meaningful measures such as engagement, reach and audience.” We love this one because every consumer has witnessed brands cranking out...
Voice-based ads

Voice-based ads

I don’t think it would be out of place to write that ever since our ancestors discovered that logs could be made into seats – and a circle of cavemen could then be called a meeting – we have equated meetings to work. This is why for many years competitive types would settle down at their favourite pubs and hold after-hour meetings where they would all inform each other about how many meetings they had attended that day. This was a way of illustrating to their friends just how hard working they had been. Enter the advent of ubiquitous email access in corporate South Africa, and suddenly hard work is not defined in meeting hours anymore, it’s about how many emails you sent and received during a particular working day. A friend of mine recently told me he sent and received over 120 emails in one day, followed by perhaps a dozen text messages, and in last position, he said he received perhaps ‘one or two’ phone calls. ‘One or two?’ I thought, ‘That’s an opportunity!’ It seems to me that communication has become more text-based than at any other time in history. With people having to work their way through thousands of lines of text-based emails a day, marketers have a fantastic opportunity to be heard – quite literally – via InTarget’s voice-based mobile advertising service. These days, when the phone rings, people take notice because it has become so unexpected for so many of us. And that’s especially true of the younger generation who barely make a phone call today. We’d love to hear from you (forgive...