by Henk Auret | Sep 29, 2017 |
Even though impressive mobile marketing-related facts are regularly trotted out by the industry such as more people worldwide access the web via mobile browsers compared to desktop, some brands still think mobile is not for them. This is really unfortunate – especially in a mobile crazy, high potential country like the 55 million citizen South Africa. Firstly, let’s clarify what mobile marketing is really all about. According to a recently-released book of the same name, mobile is not a channel like social media, outdoor advertising or search; it is something that impacts all of the other marketing channels. Here at InTarget, we love that description because it clarifies that mobile ties it all together. In today’s hyperconnected world, mobile is the marketing glue that holds all of the consumer’s purchase-related decisions and actions together. While most of us would be familiar with mobile marketing through such obvious mobile tools as SMS, Please Call Me and location-based advertising; mobile is so much more. According to ‘Mobile Marketing’, it includes strategies and tools such as beacons, IM chatbots, virtual reality, mobile search, near-field communications (NFC) and more. Unfortunately, for SMEs and mid-sized owner-run businesses, terms like those listed above can make mobile marketing and advertising seem daunting. Take it from us: mobile is not only for large enterprises. With an experienced mobile specialist like InTarget, the small business owner will be talking the mobile business lingo like a pro in no time and generating the type of tangible business outcomes that make mobile campaigns so essential in challenging times. Speak to us about evaluating your SME’s current mobile marketing practices so...
by anton | Aug 29, 2017 |
Watchwords come and go and two of the latest words we hear often in business lately are ‘customer engagement’. Of course, this might be the catchphrase of the moment but customer engagement really just means you care enough about your clients to reach out to them in ways that matter to them. This is simply good business practice. What else does customer engagement really mean? We like a simple definition provided by the business resource platform, Business2Community.com. According to this sage provider of sensible information, customer engagement is basically “any strategy you implement that will attract your targeted audience”. To InTarget, this screams mobile marketing. If you’re still unsure about the need to optimise your business strategy for mobile, here are two more great reasons your firm needs to get cracking and partner with the right mobile marketing provider: Mobile is where customers are. There’s no way of saying this in any other way: everyone you need to speak to has a cellphone. According to some sources, the average consumer is spending three hours a day on mobile. We think it is much, much higher with South African cellular users checking their mobile handsets at least every few minutes throughout the day. Now, aside from simply checking text message and WhatsApp icons, they’re also increasingly turning to their mobiles to conduct purchasing research and make decisions. Mobile users love emails. We don’t know why, but there’s something fabulous and very nifty about checking emails on a mobile device. A mobile strategy can really help you maximise your firm’s email marketing effort because clever mobile firms have come up with such...
by Henk Auret | Aug 2, 2017 |
We’ve said before that mobile marketing runs on numbers. What also true is that words grease the wheels of business – and specifically, quotes. Businesspeople the world over do seem to love a wise word or two, and especially when it’s delivered in the form of quotable quotes. A particularly quotable quote that I came across this morning while researching the topic of today’s blog is this one that I just love from Entrepreneur Magazine: “If you’re not being smart about reaching your customers via mobile, you’re leaving a ton of money on the table.” Toby Nwazor, a consumer goods marketer, came up with this one. It’s great because it states in no uncertain terms that we’re dealing with money here – real cash that’s being completely thrown away if you’re ignoring mobile marketing. There are three ‘must have’ mobile marketing practices that companies absolutely must adopt if they’re not to go the way of that venerable, 160 year old soon-to-be-extinct retail store, Stuttafords. InTarget can advise on all of these, so while we won’t go into detail here, you’re welcome to discuss them with us in much greater detail over really great coffee: 1. Location-based marketing is truly here. We can help you send notifications to current and potential customers via text and other mobile technologies who live or work within a certain radius of the locations relevant to your brand. 2. In-app marketing offers the most personalised engagement possible with consumers. This drives retention, loyalty and lifetime value. This one is fantastic because you’ve already captured the customer and simply need to deepen the engagement. 3. SMS...