Few Marketers Know How To Capitalise On Mobile, Let Us Show You How

Few Marketers Know How To Capitalise On Mobile, Let Us Show You How

As we kick-off a brand new working week, it’s apt that we get right to the point of this brand new installment of our blog: new research by Oracle indicates that despite all the numbers showing that smartphone use is now ubiquitous amongst consumers, the data indicates that few marketers know how to capitalise on this new consumer reality. Essentially, marketers have been unable to clear away the fog of hype to be able to make the appropriate investments in mobile marketing. However, the same cannot be said of marketers who partner with mobile advertising and marketing specialists like InTarget. A specialist is always better than a generalist and we have almost two decades experience of conceptualising, building and implementing effective mobile campaigns. So what is it we actually do, you may ask, to capitalise on the continent’s growing mobile base? We serve two billion mobile ads mentioning our clients’ brands every month! InTarget’s flagship mobile marketing product, so to speak, is the ‘Please Call Me’ series of text tag ads and is responsible for the lion’s share of ads served. Related to this, InTarget is a well-known designer of mobile campaigns centered on mobile network operator (MNO) System Messaging alerts. System Messaging includes network notifications such as Please Call Me, Missed Call Alert and Sponsored Calls. We love centering campaigns around these because the consumer receives loads of them, and doesn’t view them as intrusive because they simultaneously convey useful network information. More information on our specific client services are available on this website. However, we’d like to add in closing that it is vitally important for marketers...
Mobile Marketing – What Clients Need To Know

Mobile Marketing – What Clients Need To Know

It occurred to me that so much of what mobile marketers says is directed to other marketers. Whether it’s presenting at the annual mix of industry conferences, or writing on business-related blogs, often the mobile marketer’s audience is other mobile marketers. It is with this thought in mind that today’s blog topic is aimed squarely at the mobile marketer’s raison d’ĂȘtre: our clients. Most clients new to mobile marketing tend to equate mobile campaigns with SMS and that’s perfectly acceptable. The text message was the original mobile marketing tactical instrument and with SMS coupon redemption rates as high as 30% to 50%, it remains a vital part of any mobile marketer’s arsenal. So clients are familiar with SMS, and no doubt it’s cousin the wildly-popular Please Call Me text tag ad, but what else do they need to know about mobile? Possibly the most important thing clients need to know about mobile is that it’s not the future, it’s already arrived! If brand managers and owners haven’t already embarked on a mobile strategy, they’re already trailing behind the competition. The mere fact that the number of people accessing the web via mobile devices overtook people accessing the web via desktop many months ago, means clients need to get serious about mobile. The world’s changing fast and you risk being responsible for your company’s demise within the next 24 months if you don’t get with mobile within the next 24 hours. The next thing clients need to know – and this one may seem obvious – is that mobile is not just about marketing on a cellphone. Other mobile devices...
Video looks rosy in SA

Video looks rosy in SA

Recent media coverage suggests that things are not that rosy in our neck of the woods. Challenges there may be, but we shouldn’t lose sight of the many advantages of living in South Africa. So many things work well with the homegrown mobile industry being an excellent example of something world class that we get to enjoy every day. News that the telecoms watchdog in Ireland has received so many consumer complaints that a formal review of the sector is being planned had me thinking about how fortunate are as local cellular users. Apparently, the quality of mobile phone handsets being sold in Ireland is less than satisfactory in many instances. In addition, a country many times smaller than South Africa suffers from patchy cellular coverage that results in dropped calls, weak signals and slow data speeds. Of course, things are not always as clear-cut as they seem. A major reason Irish cellular users are suffering from slow data speeds, apparently, is in fact related to something positive. It’s because video streaming is becoming so huge in developed mobile markets. We’ve mentioned the growing importance of video in mobile marketing several times in this blog. It’s clear that we’ve been on the right track because what happens in overseas mobile markets is sure to make an appearance locally very soon. It’s gone the other way, as well, with prepaid being the best example of a local trend that originated here first. It’s great news that local mobile networks are constantly increasing capacity as companies like InTarget Mobile Advertising work with clients to develop ever more engaging and data-intensive campaigns....
Video-watching Consumers Stay On Mobile Sites Longer

Video-watching Consumers Stay On Mobile Sites Longer

A new working year has commenced. Along with the new year comes the usual and necessary review of the year that was, and predictions of the coming year. When it comes to taking stock of 2016, we have to mention that the stand-out biggest thing for mobile marketing was the news that the tipping point had finally been reached. Or, desktop’s superiority was finally breached! For the first time ever, the number of human beings accessing the worldwide web via mobile devices exceeded the number of clearly late adopters accessing the Internet via desktop computers. With a fixed / mobile development that significant, it’s almost appropriate to simply disregard whatever else happened in mobile’s 2016. So speaking of earth-shattering developments, what’s the biggest thing mobile marketers and brand owners can expect in 2017? Here at InTarget, we’re big into video and believe in the potential video formats have for mobile marketing. This is especially true when it comes to boosting brands’ goodwill amongst consumers. Everyone loves sharing a warm and fuzzy moving picture with a brand name tastefully tagged to it. US Marketers agree that videos bring the highest ROI and in that market, well over 70 percent of all traffic is already video. We believe that South Africa will reach a video tipping point in 2016 that will see the lion’s share of mobile traffic going video in 2017. Not only are social platforms like Facebook helping to grow the adoption of video by optimising feeds to improve the viewing experience, one must remember that Google owns YouTube. The implications of this are obvious: having more videos improves...
More Love From Chatbots In 2017

More Love From Chatbots In 2017

Sometimes, Intarget and our clients are so eager to hear about what’s likely to be new on the mobile marketing stage for the next 12 months, we forget to analyse what went down during the current year. So many mobile marketing predictions are made annually, it’s difficult to determine which ones came true and which ones remained proverbial “pie in the sky”. For me, one mobile marketing prediction for 2016 that kept coming up was related to the ability, as Mark Zuckerberg says, “to be able to message a business in the same way you message a friend”. That’s quite an interesting concept and “conversational commerce” as it is increasingly being called is a brand new opportunity for mobile marketers and one that they grasped with both hands in 2016. Chatbot technology has already been integrated into Facebook Messenger and it is InTarget’s belief that it will spell big news for mobile marketers and their brand clients over this coming year. If you didn’t already know, chatbots are designed to replicate human interaction using algorithms and are very similar to digital assistants like Apple’s Siri. The idea is that the consumer is able to interact with a chatbot just as they would a contact centre. Artificial Intelligence (AI) allows the chatbot to change the subject, suggest related topics, and even demonstrate humour and emotion to the customer. The relevance for mobile marketers, of course, comes in because the numbers tell us that this interaction is more than likely to be taking place on a mobile handset. Leading South African insurance firms, financial institutions, airlines and others realised the potential...
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