by anton | Jan 21, 2015 |
Maybe you have heard of SMS Short Codes or perhaps this is a completely foreign term for you. Not to worry, we will tell you everything you need to know about it. What is a SMS Short Code? Brands use shortcodes to get customers to opt in for their SMS Marketing campaigns. These codes naturally differ from country to country, but usually consists of 5 or 6 digits (e.g 34561). The mobile user has to type a message on his/ her phone, then send it to the particular number to elicit a desired response. What do consumers say in their message? SMS Short Codes are usually accompanied by a keyword. The reason for this is because a business can have more than one code, or they might be sharing this code with another business. The keyword helps the service provider to effectively differentiate between campaigns. A keyword can be something like the word “competition” or the brand’s name. But, a mobile user isn’t limited to text alone. They can also send images and videos to the number. Dedicated versus shared codes As we have mentioned previously, a business might share a code with another business, or they have the code all to themselves. (The latter is a dedicated shortcode.) Both have advantages and disadvantages, especially in terms of cost, and it will depend on your brand’s needs which one you choose. How do consumers get hold of the code? Brands usually advertise their code(s) online, in store, television, billboards, printed advertisements etc. It is up to you how you want to convey this info to your customers. Will I...
by anton | Dec 17, 2014 |
Market research is always a time consuming and expensive process. But with the revolution of the mobile phone, getting to know your target market as never been easier. A SMS platform is perfect for this! Availability The whole of the African continent now has access to mobile phones. Consumers are easy to reach and distance isn’t a problem anymore. You can take your research wherever you want your brand to go. Also, because they take their phones with them everywhere they go, they can answer your questions any time they want. E.g. during their lunch break at work or in front of the television in the evening. Simplicity People simply don’t want to be bothered with lengthy questionnaires and surveys. They lead busy lives and have a short attention span, which means they lose interest quickly. Luckily, a SMS platform forces brands to keep their questions short and to the point. Consumers find this much more appealing and consequently it makes them much more willing to participate. Speed and cost Mobile users can type and send their answers in the blink of an eye. But a brand can also bypass some of the processes that would have slowed them down in the case of traditional market research. No designing, no printing and no manual capturing of data! This also directly influences the cost of your research. You don’t need to hire people or pay for services if you aren’t using traditional processes. Not to mention, buying SMS in Bulk is cheap. And you don’t need an expert to type a text message – anyone can do it! Don’t be...
by anton | Dec 10, 2014 |
Are you already enjoying a relaxing vacation or still hard at work at the office? Either way, you know that you have to start planning for your 2015 SMS Marketing campaigns sooner rather than later. And yes, it is a tall order, especially at this time of year. Everyone is feeling tired and creativity is running low. Changes are good that everybody in the boardroom is scratching their heads and simply looking at each other with “what are we going to do?” faces. Now, being a creative genius is up completely up to you. But the good news is that we can make your life much easier by giving you a few guidelines for the coming year. So while you are recharging your battery or waiting for an awesome idea to hit you in the head, here are a few things to think about for your 2015 SMS Marketing campaigns. Not just a pretty face Your brand has to focus on being more than “just another brand” and more than simply being a pretty face. You already know that you have to create content for your messages that are unique, but you have to go beyond that to be relevant. Consumers are getting all the more picky about what they are sharing with their friends, because it seems that the same old stuff gets circulated over and over again. So while it may be nice to use a different picture, you won’t get anywhere by using to same old sayings and phrases. Seeing as one of the great benefits about SMS Marketing is the fact the people can forward...