by anton | Jul 29, 2013 |
Does your SMS Gateway service provider know what they’re doing? Are you using the correct software? Let’s have a look at two of the things you don’t want for your gateway. 1. Incompetent support service When you first start off, you might not know much about the provider’s products or services and will need their assistance a number of times. Also, anything can happen down the line and when you need a quick solution, they should jump into superhero mode and come save you. Providers will promise you the moon and stars on their website, but the moment your contract is signed, you experience something less than satisfying. Before you put pen to paper and enter into an agreement – put the provider to the test. Send one or more emails to the company’s support team and ask questions about their services or products. Then take note of the following: The time they took to respond – did they consider you “important enough” to answer timely? If the SMS Gateway provider can’t answer a simple question fast, imagine what will happen when you have a real crisis! The quality of their response – do they know what they are talking about? Do they sound knowledgeable and competent? If they can’t provide you with a clear, expert answer, you are probably looking at a bunch of amateurs. A company that responds quickly but can’t help you, or one that can help you but takes forever to respond, will seriously harm test out first. It is a very wise decision to sign up for the trail version of a program before...
by anton | Jul 24, 2013 |
Choosing a SMS gateway provider is no easy task. You want the best, but how can you be sure a provider isn’t all smoke and mirrors? Here are four things you should steer clear of if you want quality wireless services. One-man shows If a company is so small that it only has one or two employees – pause a moment and think. Mobile aggregation and wireless communication aren’t the kind of things that a person can manage single-handedly – even if the person is extremely talented. Such a SMS service provider might be able to service one client effectively, but what if he signs up more clients? Will he still be able to provide you with emergency technical support at two o’clock in the morning? Suspicious terms of payment Don’t fall into the “hidden cost” trap. Make very sure you know what you are paying for and why you are paying for it. Don’t just sign up with the first provider you meet and be careful when giving out your personal info and banking details. Also have a look at the company’s banking details – do they look legit? Insist on proof that your payment was received and processed every single time can always be up-to-date. Open source programs might be nice to have as a temporary solution, but don’t count on it for future projects. Don’t be fooled by SMS gateway providers who only pretend to have excellent services and products. Avoid one-man shows, suspicious terms of payment, one-sided and open source...
by anton | Jul 22, 2013 |
Are you wondering how SMS Gateway connections work? In this post we will explain the basics of understanding what lurks behind the send and receive of wireless communication. A SMS Gateway functions as a relay between SMS Centres (SMSC). The software are developed and maintained by service providers and network operators – this can be done in-house or outsourced, depending on the operator. Two SMS centres cannot communicate with each other if they don’t work with a common SMCS protocol. And as with all service providers, being unique isn’t only limited to their products and brand but they also code in different languages or ways. This is where a SMS Gateway comes in. It is placed in between the connections to transmit information and translates the protocols. Not only wireless carriers employ SMS gateways, but also content providers and SMS application developers as well. For instance, if an SMS text messaging application developer wishes to deliver SMS messages through a server, then the way to directly connect to an SMSC is through an SMS gateway. The gateway to be used should support many types of SMSC-specific protocols. SMS Gateways also make a mobile phone or GSM/GPRS modem, connected to the computer. These devices are able to connect to the PC by various methods, like Bluetooth, data cable, or USB cable. Although not as speedy as direct internet connection, it is cheaper if used for lightweight messaging. If you are interested in Integrat’s SMS Gateway services, get in contact with us today and open up a brand new communication platform for your...
by anton | Jun 27, 2013 |
When signing up for any kind of service, you always need to have a clear the water” first and determine the effectiveness of an SMS campaign amongst your clientele, it will be in your best interest to choose a service provider that doesn’t have minimum purchase requirements. This way you can experiment and add or subtract from your SMS campaign. Another important question concerns time limits. Do you have to use your SMS purchase within a specific timeframe, or does it roll over to the next month? If your credit expires quicker than you can use it, you might want to look at a SMS gateway services provider with more leeway when it comes to message expiration. Protect your interest. Ask for all costs pertaining to SMS gateway services to be explained in detail before you accept a contract from a...
