IVR systems and good customer service go hand in hand

So, you have decided that it is high time your company invested in a good IVR (Interactive Voice Response) system. If you have chosen Integrat, you know you’re your system will be in good hands. Now the only thing left for you to do is to work that system like a pro.

How? By providing excellent customer service!

Here are 8 tips to get you on the right track

1. Be knowledgeable about your products and services so when your customers call, you can solve their problems on the first

your business as a pleasant one.



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