Mobile Marketing’s Future Is Bright, Rosy And…. Fast!

Mobile Marketing’s Future Is Bright, Rosy And…. Fast!

Forbes Magazine says it is “difficult to overstate” the importance of mobile marketing. The obvious reason for this is the fact there are a whopping 35 million mobile users in South Africa alone, with another 900 million or so throughout the rest of the continent’s 54 recognised countries. That’s a heck of a market and its becoming more accessible. People can use their cellphones for more than just calling and texting: mobile data prices have declined from about R700 for half a gigabyte of cellular data in 2005 to just over R150 a gigabyte (on Telkom Mobile, for example) today. The wide availability of quality smartphones, new from leading retailers, is also boosting the total audience for mobile campaigns. A lesser-known reason why mobile marketing in South Africa is set for continued stellar growth is the recent limited commercial launch of a brand spanking new nationwide LTE-A wireless network. LTE-Advanced represents a major enhancement of the Long Term Evolution (LTE) mobile communications standard. Owner Multisource has already invited a small number of clients to trial the new LTE-A network and, interestingly, for the local mobile marketing sector, its already public knowledge that Vodacom has concluded an agreement to roam on the new super-fast network. It’s great news that local mobile networks are increasing capacity through smart roaming agreements as companies like InTarget Mobile Advertising work with clients to develop ever more engaging and data-intensive campaigns. All of this is in response to facts like the fact that social media and other posts that include video and images produce 650% more engagement than text-only...
Slow Off The Mark Could Yield Fast Dividends

Slow Off The Mark Could Yield Fast Dividends

As we come to the end of June and the halfway point of what just a few months ago still felt like a new year, its natural to wonder what has been accomplished thus far. On the mobile marketing front, we are reminded that our chosen discipline is roughly comprised of two primary segments, so to speak. We have the planning phase and we have implementation. Of course, there’s also the highly-detailed reporting that mobile marketing is famous for. There’s no other area of marketing specialisation where one can drill down into the numbers quite as spectacularly as in mobile – but another time for that! So by this halfway point in the year, brand owners and their agencies should ideally have completed the planning phase involved in executing an effective mobile campaign. I say ‘ideally’ because, as we are about to find out, all is not lost if there’s been no movement whatsoever on the mobile marketing front within your organisation. Being slow off the starting blocks is not a great position to be in, but sometimes it just happens – perhaps there’s been an internal restructuring in this difficult economic climate, perhaps your RFP became a much more lengthy document that you intended. The important thing is that any position can be salvaged. There are some great advantages to only starting the planning phase of a mobile strategy halfway through the year: 1. You get to gather some fantastic market intelligence about what works and what doesn’t, all without having to spend a cent. True, your competitors might have scored big with their early riser mobile campaigns....
Mobile Marketing – What Clients Need To Know

Mobile Marketing – What Clients Need To Know

It occurred to me that so much of what mobile marketers says is directed to other marketers. Whether it’s presenting at the annual mix of industry conferences, or writing on business-related blogs, often the mobile marketer’s audience is other mobile marketers. It is with this thought in mind that today’s blog topic is aimed squarely at the mobile marketer’s raison d’être: our clients. Most clients new to mobile marketing tend to equate mobile campaigns with SMS and that’s perfectly acceptable. The text message was the original mobile marketing tactical instrument and with SMS coupon redemption rates as high as 30% to 50%, it remains a vital part of any mobile marketer’s arsenal. So clients are familiar with SMS, and no doubt it’s cousin the wildly-popular Please Call Me text tag ad, but what else do they need to know about mobile? Possibly the most important thing clients need to know about mobile is that it’s not the future, it’s already arrived! If brand managers and owners haven’t already embarked on a mobile strategy, they’re already trailing behind the competition. The mere fact that the number of people accessing the web via mobile devices overtook people accessing the web via desktop many months ago, means clients need to get serious about mobile. The world’s changing fast and you risk being responsible for your company’s demise within the next 24 months if you don’t get with mobile within the next 24 hours. The next thing clients need to know – and this one may seem obvious – is that mobile is not just about marketing on a cellphone. Other mobile devices...
Mobile Marketing Is Superhuman

Mobile Marketing Is Superhuman

Those of us who were watching TV in the 1980s probably remember sci-fi shows about bionic humans with all sorts of awesome appendages. From microchips underneath the skin to titanium limbs, the human of the future was indeed a sight to behold. You might say that time has already come! Except, future ideas of arms made of precious metals have been replaced by the current reality of hands holding rose gold cellphones. The mobile phone really has become a superhuman bodily extension that enables us to overreach the limitations of our earthly bodies. So what exactly on the mobile phone enables us to do so much more today than yesterday? One could argue it was initially the phone’s early voice capabilities, followed by email and web functionality that suddenly enabled us to work from anywhere, make travel arrangements on the fly and all the while access Internet banking in a flash to make sure we could pay for our new connected lifestyles! However, mobile browsers are becoming seriously old school as apps built by mobile specialists like InTarget and its partners become the new superhuman, standout feature of the cellphone. A recent survey by eMarketer found that in 2017 most connected adults in developed economies will use mobile apps on their cellphones for at least 2 hours per day. That’s a healthy 10 plus percent increase over last year. Interestingly, what’s also true is that while mobile app usage is increasing, and that’s good news for mobile marketers, the number of apps people tend to use is declining. For anyone who has ever opened a shiny new Android or...
App Personalisation Boosts Mobile Engagement

App Personalisation Boosts Mobile Engagement

In this blog, we’ve often written about what could be called the ‘core’ of mobile marketing: personalisation. Mobile marketing both enables greater personalisation of consumer-focused messages, and it is also key to a successful mobile campaign. It is interesting to note, then, an article this week in business bible, Forbes. It says that after analysing millions of mobile interactions, one marketing firm found that “personalised content inside push notifications boosts engagement four times.” This alludes to something mobile marketers are discovering to their great excitement and that is the modern app is smarter than its ancestors. After several years of evolving and fine-tuning, it is now able to effectively personalise content down to the individual user rather than the broad segments that used to form the foundation of marketing theory. With all of the above in mind, here are the top three predictions from Forbes for why 2017 will be the year of the smart app – they make for interesting reading: 1. Smart Apps Will Showcase Predictive Analytics: Predictive analytics will enable apps to anticipate and react to a user’s desires before they’re even expressed. 2. Smart Apps Will Make Chatbots Ubiquitous: In 2017, more brands will be able to serve consumers using conversational interfaces across the app. 3. Smart Apps Will Usher In Mass Adoption Of Automation: Mass blasting your users with generic content is a tired tactic. Instead, forward-thinking marketers are beginning to look at automation in a new light. The final word today belongs to Forbes: “With (personalised) intelligence, mobile-savvy brands can communicate more effectively with...
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