Mobile Coupons Set For Further Growth In Tough Times

Mobile Coupons Set For Further Growth In Tough Times

During a recent skim through some international mobile marketing news headlines, I noticed a press announcement from the parent company of America’s second-biggest pharmacy chain, Walgreens. Apparently, in-store and online chemist customers now have the ability to redeem mobile coupons. I thought surely this has to be some small tweak to the current mobile marketing offering of this massive 370 000 employee business as they cannot be that far behind in the game? I had recently played around with the mobile coupon offering of one of South Africa’s major retailers and I recalled, looking at the Walgreens press release, how impressed I had been. We really have some outstanding retail organisations in this country that simply get mobile marketing, and mobile coupons in particular. Of course, a major reason why South African retailers understand the power of a potential 55 million population accessing mobile discounts is because they have great mobile marketing advice from specialist advisors like InTarget. Shoprite Checkers, for example, launched Eezicoupons mobile coupons as far back as four years ago, in the process becoming the first SA retailer to enable consumers to get instant shopping discounts on their cellphones. InTarget’s experience is that a huge number of consumers admit that they actively search for mobile coupon rewards on their phones before making purchase decisions. That’s significant. In conclusion, coupons are not the sexiest of mobile marketing tools but they have come a long way from mom cutting up pages of the things over the kitchen table. Their appeal to consumers will only increase as our sluggish economy keeps shedding jobs. They definitely are worth taking another...
New Industry Talent For Intarget Mobile Advertising

New Industry Talent For Intarget Mobile Advertising

Seasoned mobile industry veteran Grace Mlimo has joined the InTarget team as Vice President: Mobile Solutions. Former Vodacom and MTN executive Grace joins one of South Africa’s foremost wireless application service providers (WASPs) at an exciting juncture in its decade and a half history. The provider of mobile marketing and advertising solutions recently completed a rebranding exercise to better position it as the mobile aggregator of choice to African corporates and their marketing and advertising agencies. Grace’s most recent tenure was as Regional Business Development executive for Clickatell, also a leading WASP. “South Africa’s mobile marketing industry has burst its banks and it’s no secret that today’s growth is coming from other African markets. I’m thrilled to be able to help InTarget explore opportunities as a fully-diversified mobile advertising solutions provider with an expansionist culture,” says Grace. As VP: Mobile Solutions, Grace’s role covers all VAS-related business. “Grace comes with a fantastic telco pedigree, having achieved significant success at the continent’s biggest mobile network operators and at the biggest SMS aggregator in the world. She is welcomed as a key team member,” said Herman Cremer, InTarget South Africa CEO. As one of South Africa’s most established WASPs with a 15-year pedigree, InTarget provides mobile advertising, aggregation, premium SMS, mobile billing and bulk SMS services across the African continent. It has an enviable record of commercialising mobile advertising platforms in 32 African and Middle East...
Client Service Delivery Boost For Intarget Mobile Advertising

Client Service Delivery Boost For Intarget Mobile Advertising

The appointment of Nomathemba Mokoena as Group Vice President: Mobile Advertising at InTarget is a huge coup for the mobile marketing leader and a tremendous boost for seamless client service delivery. This is the first time InTarget has appointed a group-wide executive to integrate all advertising work across the organisation, in consultation with InTarget’s country managers and the different business unit heads. Thembi was previously Group Media Strategist at RamsayMedia, a subsidiary of Caxton Group. A self-confessed media lover, she claims to have ‘a never-ending crush on the industry’. “My passion is to ensure that the messages we communicate to our audiences are crisp and clear the first time. InTarget is the perfect vehicle to help me design the very best mobile campaigns for valued clients,” she says. InTarget is a wireless application service provider (WASP) with a 15 year pedigree. The provider of mobile marketing and advertising solutions last year completed a rebranding exercise to better position it as the mobile aggregator of choice to African corporates and their marketing and advertising agencies. As VP: Mobile Advertising, Thembi will report directly to the Group CEO. “As VP of Mobile Advertising for a mobile advertising company, Thembi’s role cannot be overstated. We welcome her as a key team member,” said Herman Cremer, InTarget South Africa CEO. As one of South Africa’s most established WASPs with a 15-year pedigree, InTarget provides mobile advertising, aggregation, premium SMS, mobile billing and bulk SMS services across the African continent. It has an enviable record of commercialising mobile advertising platforms in 32 African and Middle East...
Mobile Marketing To The Captive Customer

Mobile Marketing To The Captive Customer

You’d think that In-App marketing would attract more attention from mobile marketers. I mean, it really does tick all the boxes. You have a captive customer that you know a lot about based on plenty of hard facts and statistics collected during one or several browsing sessions and you have the ability to deliver them the marketing holy grail of instant gratification with very little action required on their part.   Unfortunately, as with many campaigns out there in the world of traditional marketing and advertising, the lion’s share of budgets continues to be devoted to winning new customers. There is very little attention given to up-selling existing customers and one can only surmise that loyalty-based tactical campaigns don’t deliver as many accolades as a powerful piece of brand-building television work.   Let’s take a step back and outline exactly what we mean by in-app purchases. With in-app marketing, brands can create personalised messages that focus on the specific and unique needs of customers at the best time of contact. Essentially, in-app marketing delivers personalised product or service-related content and messaging directly to a consumer’s device within a particular mobile marketing application that the consumer is currently interacting with. Marketers can leverage the vast amounts of insight already collected on the customer to deliver targeted offers and then closely monitor customer interactions to gain insights and feedback for future communication.   In conclusion, the power of this form of mobile marketing lies in the ability to offer the right product, at the right time, to the right consumer and all of this is based on the best predictor of...
Mobile Marketing Well-regulated In SA

Mobile Marketing Well-regulated In SA

News relevant to mobile marketers this week is that South African network operators have confirmed there are no plans to block ads at the mobile network level. This news came as concern is said to be growing in the mobile marketing industry regarding the potential impact of ad blockers. It is interesting to note that the world’s self-proclaimed ‘number one ad blocker’ has hit over 200 million downloads. In the UK, and also announced this week, is the news that millions of mobile phone users can now send a free text message to opt-out of unsolicited sales and marketing calls under a new campaign by that country’s telecoms watchdog. Calling potential customers who are also mobile users completely out of the blue was perhaps the first – really basic – example of unregulated mobile marketing in practice. Thankfully, things have moved on from there. Well, at least in South Africa where this country leads in responsible mobile marketing. Not only do we have all the applicable legislation nicely in place like the ECT, POPI and Consumer Protection Acts, we have a very effective industry association in the form of WASPA (The Wireless Application Service Providers’ Association of SA). Parliamentary Portfolio Committees, ICASA and others add to the significant oversight that exists when it comes to the greater mobile sector in South Africa. So while all this recent talk of clamping down on certain practices is interesting, it is certainly not alarming for responsible mobile marketers that are already involved in the self-regulation of the industry here and also comply with the existing laws of the land. Rogue operators will...